SHIPPING
Wowplanes.com tries to ship your order on the same or next day we receive it from you. Some products are made to order and may take as long as two weeks to ship. Pre-orders may take longer. We use the USPS Parcel Post service. If you need Next Day, or 2-day service please ask for it. These services may be limited depending on your service area. The charges for these fast shipping methods and international destinations will not be known until the package is ready to be shipped and invoiced. Holidays and weekends will delay delivery. The shipping charge displayed at time of ordering is for Mainland USA Parcel Post via USPS. Faster service or International shipping charges are over and above that displayed. You will recieve a Paypal Money Request from us after the actual shipping charges are known requesting payment of the difference. You may decline the request and we will cancel your order without any charge. Your account will not be charged and the merchandise will not be shipped unless we have your positive response to the Paypal Money Request.

PAYMENT METHODS
We accept: Visa, MasterCard, Discover, and American Express credit cards and Paypal.

RETURNS
All of our products are designed and produced to very high standards. If you have a problem, please call us for assistance or possible replacement or refund. We want you to be completely satisfied with your purchase; we also understand that returns/replacements/refunds do happen. We stand by our products. We can not, however, consider any product for return/replacement or refund unless you call us, describe the problem and receive a return authorization. Returned items will require a re-stocking fee of 20% of the purchase price. Opened packages may be higher. No returns/refunds after 30 days.

WARRANTIES
If the item has a manufacturer's warranty within the USA please send it to them. For any other Warranty questions please contact Wowplanes.com at sales@wowplanes.com.com

IF THE PACKAGE IS DAMAGED WHEN YOU RECEIVE IT
If a package that has obviously been damaged during shipment is delivered to your door, SIGN for it and note above your signature the word "damaged" (or "open" if the box was broken open), and request that the delivering company make an inspection. If the damage during shipment was concealed, please notify the delivering carrier and call Wowplanes.com's claim department when you discover the damage. You must keep the damaged carton until the shipment has been inspected by the carrier. Do not return the merchandise yourself. Wowplanes.com will process a claim and tell you exactly what to do next.

PRICE CHANGES
Any price or specification on our web site is subject to change without notice. Sale prices may be withdrawn at any time.